Description
Payment & Security
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Overview
Ensure your property is protected 24/7 with 1080p high definition surveillance system from Lorex! This Lorex DF162-A2NAE wired surveillance system comes with 10 weatherproof security cameras and a 16-channel, Full HD digital video recorder (DVR). With advanced person/vehicle detection (on up to 2 channels), the Lorex Home app will only notify you when a person or vehicle is on your property. Enjoy fast access to your system with voice assistance compatibility (Amazon Alexa or Google Assistant), which allows you to view your cameras and activate features with simple voice commands. Plus, with smart home compatibility (Apple TV or Chromecast), you can conveniently stream footage directly on your TV. The cameras record 1080p HD resolution video, ensuring you never miss any important details, even at night! This surveillance system is hard wired so there are no worries about lag or WiFi drop out. But it is designed to be used with or without connection to the Internet. Remote viewing, push notifications, and firmware updates all require Internet connectivity.
Details
System includes:
System features:
1080p DVR features:
1080p camera features:
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@sweetheartdeals.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@sweetheartdeals.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Free shipping within the continental United States
Additional charges may apply when shipping to AK, HI and Puerto Rico. Most orders ship within 1-3 business days.
Free 30-day Returns
Not satisfied with your purchase? Return within 30 days for a full refund. We pay the shipping back!
Superior Support
Have a question about your purchase or need technical assistance? Call us at 1-888-507-1180 and we will assist!
Secure Payments
All transactions are certified Level 1 PCI DSS compliant, which means peace of mind at checkout!